Terms & Conditions In General

About

1. Urbankissed owns the website urbankissed.com.

2. Urbankissed is an online marketplace that allows vendors to sell and customers to buy products on urbankissed.com. Urbankissed does not have possession of any product listed or sold through Urbankissed's marketplace. The contract for the sale is directly between the vendor and the customer.

3. Urbankissed does not review vendors’ listings or content. Urbankissed has no control over the goods and does not guarantee the existence, quality, safety or legality of items advertised; the truth or accuracy of users’ content, third party certifications that vendors might claim to have, listings or feedback; the ability of vendors to sell items; the ability of customers to pay for items; or that a customer or seller will actually complete a transaction or return an item.

4. You agree that we are not responsible or liable to you for items sold and bought through our platform. Any legal claim related to an item listed on our website or purchased through our website must be directly brought against the vendor of the item, and not us.

Intellectual property rights

1. The contents of Urbankissed, for example all works, images, photos, dialogues, blogposts, sounds and videos, documents, designs, figures, logos and all other material, in any format, published on Urbankissed, including the menus, web pages, graphics, colours, patterns, tools, characters and design of the website, diagrams, layouts, methods, processes, functions and software that make up Urbankissed are protected by copyright and by all other intellectual property rights of the owner and other owners of the rights. All reproduction, modification, posting, distributing, duplication, or any other misuse of the material in whole or in part, in any form, of Urbankissed of its contents, without prior written permission by the owner is forbidden. The owner has the exclusive right to authorise or forbid direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of Urbankissed and its contents.

Content Usage

1. Urbankissed encourages you to provide links to Urbankissed's website, use images from our site or social media pages. However, you must include a link back to our site.

2. Urbankissed authorises you to use the name Urbankissed in the text of any such link, however you may not use the Urbankissed's logo or any of our other vendor marks without our prior written consent.

3. You must not frame the website, or make representations that any part of the website belongs to anyone other than Urbankissed.

4. If Urbankissed notifies you that it objects to the manner in which you provide links to the website, you must immediately cease providing such links.

Third-Party Services

1. Our services may contain links to third-party websites or services that we don’t own or control (for example, links to Facebook, Instagram and Paypal). You may also need to use a third party’s product or service in order to use some of our services (like institutes for online transactions which enables customers to pay with credit cards). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Urbankissed is not a party to those agreements; they are solely between you and the third party.

Responsibility for use of the site

1. Access to and use of Urbankissed, including viewing the web pages, communication with the owner, the possibility of downloading information regarding the products and the purchase of the same on the website, constitute activities undertaken by the user is at the user's choice and risk. The user is personally responsible for his use of Urbankissed and the relative contents. The owner in fact cannot be held responsible for any unlawful use of the site and the contents by any of its users, notwithstanding responsibility for fraud and gross negligence. In particular, the user will be exclusively responsible for communicating incorrect or false information and data, or data regarding third parties who have not given their express consent, or incorrect use of the same. Moreover, all responsibility for any damage to computer systems or loss of data resulting from downloading fall to the user and the owner will be indemnified. The owner declines all responsibility for any damage arising from inaccessibility of the services on the site or any damage caused by virus, damaged files, errors, omissions, service interruptions, cancellations of the contents, problems connected to the network, to the providers or telephonic and/or telematic connections, unauthorised access, alteration of data, lost and/or faulty functioning of the electronic equipment of the user himself.

Privacy Policy

1. Please see here our Privacy Policy, which is also applicable should the user access Urbankissed and use the relative services without purchase. Urbankissed only collects and uses your information for marketing purposes connecting to Urbankissed and shares your information to third parties only for order processing and shipping.

Accepting these Terms

1. These Terms & Conditions apply to your use of the website. Your use of our service(s) e.g. as a vendor, customer or reader implies that you have read and accepted these Terms and Conditions. These terms are in addition to any other term that individual vendors within Urbankissed may include for governing access to their shop page on Urbankissed and for ordering goods from these vendors through Urbankissed. The access rights granted to you under the Terms & Condition are non-transferable without the express written permission of the owner of Urbankissed.

Site Terms of Use Modifications

1. Urbankissed reserves the right, to modify or replace any part anytime of all agreements on Urbankissed's site without notice. You are responsible for reviewing and becoming familiar with any changes. Your use of the services following the changes constitutes your acceptance of the updated Terms.

Applicable Law and Jurisdiction

1. These Terms & Conditions are governed by the laws of Switzerland.

Sales Conditions

General

By shopping on Urbankissed, you understand and agree to the terms & conditions in general above and the following:

1. You are not buying directly from Urbankissed, but directly from our vendors on Urbankissed.

2. All orders placed on our website are sent from the different countries where the according vendors are based. That means if you buy products from several vendors, you won’t get all the products at once.

3. The website is intended for use by customers worldwide. Depending on the shipping options available for particular products, however, some products are only available for purchase in some countries.

4. It is recommended that customers read the default return terms on which vendors on the website make their goods available for purchase (the “Default Return Terms”). However, each vendor can have his or her own return policy. In case a vendor has defined his / her separate terms, these will overrule the default return terms. The „Default Return Terms“ can be accessed through the appropriate link on the website’s part Customer Care. If a vendor’s terms vary from the „Default Return Terms“, it will be stated under the “Return & Exchange” tab as part of each individual vendor's shop page.

5. If there are any pricing errors, inventory errors, or issues with the payment details you provided to us, Urbankissed cannot accept your order on the vendor’s behalf. We will make every effort to notify you as quickly as possible if your order cannot be accepted for any of these reasons. In such cases, we will refund your payment and cancel the order.

6. Urbankissed is not a party to, and has no obligations under, any contract that may be formed between the vendor and a customer in relation to any good.

Goods

1. While Urbankissed operates the website, all goods are available for purchase from the vendor and are sold by the vendor. Urbankissed does not purchase the goods from the vendor.

2. We do not review or control, and are not responsible in any way for product information and images on the website relating to shop articles and at no time do we possess any items offered for sale by sellers through the site.

Pricing

1. Prices stated on the website apply to all orders made through the website. Where applicable the vendor calculates his local taxes and charges at checkout. Delivery costs and where applicable inclusive VAT will be charged in addition to the purchase price of your product at the checkout.

2. The customer is responsible for the payment of customs taxes and the amount is calculated according to the law applicable in the country where goods are sent from. We do not know the amount of customs taxes that will be communicated to you by the carrier after the goods have reached their destination. In the event that the taxes are not paid and the shipment is refused or abandoned as a result, the shipment expenses and the customs taxes will be deduced from the total amount of the order and only the difference will be reimbursed.

Payment

1. The payment data is collected by the technological coding system (SSL) because the credit card data is directly entered on our website /checkout/ page and we do care a lot for your safety. Having a SSL certificate allows us to process credit card and other personal info safely and securely.

2. You can choose to pay the order by different credit cards. Accepted credit cards: VISA, MASTERCARD, AMEX.

3. At the moment, all transactions are controlled and managed by Paypal, Stripe or SOFORT which are worldwide leading credit institutes for online transactions and enable vendors to easily accept credit and debit card payments from customers.

4. The data related to your credit card will be managed by PayPal, Stripe or SOFORT and the data related to your order will be managed by Urbankissed and the according vendor.

Orders

1. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun. In the rare circumstance that a customer orders a product, which is not available for sale due to an unforeseen reason, Urbankissed will offer the customer a full refund.

Return Policy

1. Our Returns Policy details how and when you can return any products you have ordered and is incorporated into these Terms by reference. We have set out our Returns Policy on this separate page to ensure that all necessary information is presented on a standalone page, in a clear and accessible form.

Shipping Policy

1. Our Shipping Policy details how and when your products will be shipped and is incorporated into these Terms by reference. We have set out our Shipping Policy on this separate page to ensure that all necessary information is presented on a standalone page, in a clear and accessible form.

Taxes & Duties

1. If you order an item that ships to you from another country, your order may be subject to import charges. Our Taxes & Duties Policy is incorporated into these Terms by reference. We have set out our Taxes & Duties Policy on this separate page to ensure that all necessary information is presented on a standalone page, in a clear and accessible form.